#Keepassx asking for access to contacts password
Moreover, the aim is to determine if users of password managers, in big demographics, have trust issues and security concerns towards password managers like non-users, as well as find out if current password managers, for example, chrome and LastPass, are suitable for their users and which functions are difficult to use, such as recovering a password manager account. Likewise, the aim is to find out if there are any significant differences between expert and non-expert users when using password managers, views on aspects such as storing all or some passwords, the use of random password generators and which types of password managers are used the most (cloud-based, browser-based, open source). Finally, this paper reports users’ views on aspects such as trusting vendors, storing passwords, using random password generators and types of password managers that are used the most.Įxplanation: The aim of the online questionnaire study ( Section 3.3) is to answer the above six research questions and to ascertain whether an education related to computer science or information security increases the possibility of adopting a password manager and mitigating password reuse. In this paper, both expert and non-expert participants are compared in several aspects, such as password reuse and the use and non-use of password managers. This paper adds to the existing literature on the analysis of password managers using mixed methods to understand the obstacles to the adoption of password managers on the one hand, and the views of users of password managers on the other. Also, it looks at the human perspective regarding the use and non-use of password managers in regard to four key aspects-usability, trust, transparency and security-using an interview study and an online questionnaire study. This paper looks at the user interface and usability of three cloud password managers using Nielsen’s principles.
The Contribution: Previous studies have predominately focused on passwords or the technical side of password managers conducted general studies on password managers or smartphone password managers, but rarely on the human perspective and user interface of password managers and types of password managers that are used. Users of password managers have trust and security concerns, while there are a few issues with the user interfaces and functions of password managers.
Our findings show that usability is not a major problem, rather lack of trust and transparency are the main reasons for the low adoption of password managers. In this paper, we report three studies that we conducted: on user interfaces and the functions of three password managers a usability test and an interview study and an online questionnaire study about users and non-users of password managers, which also compares experts and non-experts regarding their use (or non-use) of password managers. Therefore, the issues that cause people not to use password managers must be investigated and, more generally, what users think about them and the user interfaces of password managers.
However, there is low adoption of password managers, even though they are widely available, and there are fewer studies on users of password managers.
Password managers appear to be a promising solution to help people handle their passwords. A password is considered to be the first line of defence in protecting online accounts, but there are problems when people handle their own passwords, for example, password reuse and difficult to memorize.
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